Kazakhstan is a genuinely bilingual country — Kazakh is the state language, but Russian remains an official language of interethnic communication and is spoken fluently by the large majority of the population, particularly in northern regions and major cities like Almaty and Astana. Many travellers get by almost entirely in Russian. That said, Kazakh is the language of national identity and heritage, government, and increasingly of daily life for younger generations, and using even basic Kazakh phrases — especially in southern regions and rural areas — is noticed and appreciated.

Before You Go: What to Expect

Kazakhstan uses the Kazakhstani tenge (KZT). Astana (the capital) and Almaty (the largest city and former capital) are modern, cosmopolitan cities with English signage increasingly common in tourist and business districts, but English proficiency drops quickly outside these hubs. Kazakhstan is also transitioning its Kazakh-language script from Cyrillic to Latin (see Kazakh Pronunciation), so don't be surprised to see both scripts used on signage during your trip.

Essential Survival Phrases

KazakhPronunciationEnglish
Сәлеметсіз беsæ-le-met-SIZ beHello (formal)
Рақметrakh-METThank you
Кешіріңізke-shi-ring-IZExcuse me
Ағылшынша сөйлейсіз бе?a-gyl-shyn-SHA söi-lei-siz beDo you speak English?
Түсінбедімtü-sin-be-DIMI don't understand
Бұл қанша тұрады?bul KAN-sha tu-ra-dyHow much does this cost?
Дәретхана қайда?dæ-ret-kha-NA kai-daWhere is the bathroom?
Көмектесіңіз!kö-mek-te-sing-IZHelp!

At the Airport and Getting Around

KazakhEnglish
әуежайairport
вокзалtrain station (Russian loanword, widely used)
автобус аялдамасыbus stop
билетticket
Астанаға бір билет, өтінемінOne ticket to Astana, please
таксиtaxi
Мені осы жерге апарыңызшыPlease take me to this place
сол / оң / тікеleft / right / straight ahead

Ride-hailing apps such as Yandex Go are widely used in Almaty and Astana and are generally a more reliable and transparent option than hailing a taxi on the street, sidestepping most fare-negotiation issues entirely.

At the Hotel

KazakhEnglish
Менде брон барI have a reservation
бөлмеroom
Бір түнге қанша тұрады?How much for one night?
таңғы ас кіре ме?is breakfast included?
кілтkey

At a Restaurant

KazakhEnglish
Екі адамға үстел, өтінемінA table for two, please
мәзірді беріңізшіthe menu, please
Не ұсынасыз?What do you recommend?
Мен вегетарианмынI'm a vegetarian
еттсізwithout meat
дәмді болдыit was delicious
есеп, өтінемінthe bill, please

Traditional Kazakh hospitality is a significant cultural value — being offered food, tea, or qymyz (fermented mare's milk) as a guest is common, and accepting graciously, even a small amount, is generally the expected and appreciated response.

Shopping and Bazaars

KazakhEnglish
Мен тек қарап жатырмынI'm just looking
арзандауcheaper
Картамен төлеуге бола ма?Can I pay by card?
базарbazaar / market

Bargaining is customary and expected at traditional bazaars (Almaty's Green Bazaar is a well-known example), though fixed prices are standard in modern shopping malls and chain stores.

Emergencies

KazakhEnglish
Бұл — төтенше жағдай!This is an emergency!
Маған дәрігер керекI need a doctor
Жедел жәрдем шақырыңызCall an ambulance
полицияpolice
Мен адасып қалдымI'm lost

The unified emergency number in Kazakhstan is 112, covering police, ambulance, and fire services — worth saving in your phone before you travel.

Small Talk and Culture Notes

  • Kazakhstan is a religiously and ethnically diverse country; a majority of ethnic Kazakhs are culturally Muslim, though the country is officially secular and religious observance varies widely.
  • Hospitality and generosity toward guests is a deeply held cultural value, historically rooted in nomadic traditions where welcoming travellers was essential.
  • Formal, respectful address is the norm with strangers and elders — using formal verb forms and honorifics is generally the safer default for travellers.
  • Traditional nomadic culture — including horsemanship, yurts, and eagle hunting in western Mongolia and parts of Kazakhstan — remains a genuine source of national pride and a good, welcome topic of conversation.

Before you land

Download an offline translation app covering both Kazakh and Russian, since you'll likely need both during a Kazakhstan trip. Coverage of Kazakh specifically in mainstream translation apps is more limited than major European languages, so test your chosen app's Kazakh support before you travel rather than assuming full functionality.

Build a broader vocabulary base with Kazakh Vocabulary, and check Kazakh Pronunciation if the sounds above feel unfamiliar.