Kazakhstan is a genuinely bilingual country — Kazakh is the state language, but Russian remains an official language of interethnic communication and is spoken fluently by the large majority of the population, particularly in northern regions and major cities like Almaty and Astana. Many travellers get by almost entirely in Russian. That said, Kazakh is the language of national identity and heritage, government, and increasingly of daily life for younger generations, and using even basic Kazakh phrases — especially in southern regions and rural areas — is noticed and appreciated.
Before You Go: What to Expect
Kazakhstan uses the Kazakhstani tenge (KZT). Astana (the capital) and Almaty (the largest city and former capital) are modern, cosmopolitan cities with English signage increasingly common in tourist and business districts, but English proficiency drops quickly outside these hubs. Kazakhstan is also transitioning its Kazakh-language script from Cyrillic to Latin (see Kazakh Pronunciation), so don't be surprised to see both scripts used on signage during your trip.
Essential Survival Phrases
| Kazakh | Pronunciation | English |
|---|---|---|
| Сәлеметсіз бе | sæ-le-met-SIZ be | Hello (formal) |
| Рақмет | rakh-MET | Thank you |
| Кешіріңіз | ke-shi-ring-IZ | Excuse me |
| Ағылшынша сөйлейсіз бе? | a-gyl-shyn-SHA söi-lei-siz be | Do you speak English? |
| Түсінбедім | tü-sin-be-DIM | I don't understand |
| Бұл қанша тұрады? | bul KAN-sha tu-ra-dy | How much does this cost? |
| Дәретхана қайда? | dæ-ret-kha-NA kai-da | Where is the bathroom? |
| Көмектесіңіз! | kö-mek-te-sing-IZ | Help! |
At the Airport and Getting Around
| Kazakh | English |
|---|---|
| әуежай | airport |
| вокзал | train station (Russian loanword, widely used) |
| автобус аялдамасы | bus stop |
| билет | ticket |
| Астанаға бір билет, өтінемін | One ticket to Astana, please |
| такси | taxi |
| Мені осы жерге апарыңызшы | Please take me to this place |
| сол / оң / тіке | left / right / straight ahead |
Ride-hailing apps such as Yandex Go are widely used in Almaty and Astana and are generally a more reliable and transparent option than hailing a taxi on the street, sidestepping most fare-negotiation issues entirely.
At the Hotel
| Kazakh | English |
|---|---|
| Менде брон бар | I have a reservation |
| бөлме | room |
| Бір түнге қанша тұрады? | How much for one night? |
| таңғы ас кіре ме? | is breakfast included? |
| кілт | key |
At a Restaurant
| Kazakh | English |
|---|---|
| Екі адамға үстел, өтінемін | A table for two, please |
| мәзірді беріңізші | the menu, please |
| Не ұсынасыз? | What do you recommend? |
| Мен вегетарианмын | I'm a vegetarian |
| еттсіз | without meat |
| дәмді болды | it was delicious |
| есеп, өтінемін | the bill, please |
Traditional Kazakh hospitality is a significant cultural value — being offered food, tea, or qymyz (fermented mare's milk) as a guest is common, and accepting graciously, even a small amount, is generally the expected and appreciated response.
Shopping and Bazaars
| Kazakh | English |
|---|---|
| Мен тек қарап жатырмын | I'm just looking |
| арзандау | cheaper |
| Картамен төлеуге бола ма? | Can I pay by card? |
| базар | bazaar / market |
Bargaining is customary and expected at traditional bazaars (Almaty's Green Bazaar is a well-known example), though fixed prices are standard in modern shopping malls and chain stores.
Emergencies
| Kazakh | English |
|---|---|
| Бұл — төтенше жағдай! | This is an emergency! |
| Маған дәрігер керек | I need a doctor |
| Жедел жәрдем шақырыңыз | Call an ambulance |
| полиция | police |
| Мен адасып қалдым | I'm lost |
The unified emergency number in Kazakhstan is 112, covering police, ambulance, and fire services — worth saving in your phone before you travel.
Small Talk and Culture Notes
- Kazakhstan is a religiously and ethnically diverse country; a majority of ethnic Kazakhs are culturally Muslim, though the country is officially secular and religious observance varies widely.
- Hospitality and generosity toward guests is a deeply held cultural value, historically rooted in nomadic traditions where welcoming travellers was essential.
- Formal, respectful address is the norm with strangers and elders — using formal verb forms and honorifics is generally the safer default for travellers.
- Traditional nomadic culture — including horsemanship, yurts, and eagle hunting in western Mongolia and parts of Kazakhstan — remains a genuine source of national pride and a good, welcome topic of conversation.
Before you land
Download an offline translation app covering both Kazakh and Russian, since you'll likely need both during a Kazakhstan trip. Coverage of Kazakh specifically in mainstream translation apps is more limited than major European languages, so test your chosen app's Kazakh support before you travel rather than assuming full functionality.
Build a broader vocabulary base with Kazakh Vocabulary, and check Kazakh Pronunciation if the sounds above feel unfamiliar.